Effective Date: January 1, 2026
Loanology Lending Group LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://loanologylending.com/contact/ or submit information through any of our online forms, advertisements, landing pages, or other services.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number, including mobile number
Email address
Mailing address
State of residence
Loan-related details or other information you choose to share
Any other information you submit through forms, surveys, emails, or other communications
We may also collect non-personally identifiable information automatically when you use our website, including:
IP address
Browser type and device information
Pages viewed and actions taken on the site
Most-recently-visited URL
Approximate location derived from IP address
Website usage, analytics, and interaction data
2. How We Use Your Information
We may use your information to:
Respond to inquiries and provide requested information
Communicate with you about your request, application, or next steps
Schedule and confirm appointments or consultations
Provide customer support
Send newsletters, updates, or marketing communications when applicable
Improve our website, services, advertising, and marketing
Analyze trends, detect patterns, and administer the website
Maintain internal records and prevent fraud or misuse
Comply with legal and regulatory requirements
We do not use personally identifiable information collected from the website to send unsolicited mailings. If you sign up for a newsletter, request information, submit a form, or otherwise provide your information for a specific purpose, we may use that information to provide the service or communication requested.
3. Text Message, Phone, Email, and AI-Assisted Communications
If you provide your phone number and/or opt in through our forms, you consent to receive communications from Loanology Lending Group LLC and our representatives, including service providers, by:
Text messages
Phone calls and voicemails
Emails
Automated or AI-assisted communications, including AI-generated calls and/or messages
Calls or messages sent using automated dialing systems, prerecorded messages, or artificial voice, where permitted by law
Message types may include inquiry follow-ups, appointment scheduling and reminders, loan-related updates, customer support communications, and other service-related messages. If you separately opt in to marketing, messages may also include promotions, newsletters, or special offers.
Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.
4. Text Message Opt-Out and Help Instructions
You may opt out of text messages at any time by replying Stop to any text message. After you opt out, you may receive one final message confirming your opt-out.
For help, reply Help or contact us using the information in the Contact Us section below.
5. Email Opt-Out
You may opt out of marketing emails or promotional communications by clicking the unsubscribe link included in the footer of the email. You may also contact us directly using the information in the Contact Us section below.
6. Sharing Your Information
We do not sell or rent your personally identifiable information to third parties.
We may share your information only as needed to operate our business and provide services, including with:
Service providers and vendors who help us run our business, such as CRM systems, website hosting providers, analytics providers, email platforms, text messaging platforms, calling platforms, and AI communication systems
Contractors, partners, or representatives involved in responding to your request or providing services
Legal, compliance, or regulatory entities when required by law
Parties involved in protecting our rights, complying with a judicial proceeding, court order, or legal process
All partners and service providers are expected to safeguard your information and use it only for the services they provide to us.
7. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services or comply with applicable law.
8. Cookies, Pixels, and Tracking Technologies
When you view our website, we may store certain information on your computer in the form of cookies or similar files. Cookies are small pieces of information stored on your hard drive, not on our website.
We may use cookies, pixels, and similar tracking technologies to:
Operate and improve our website
Help you navigate the website more easily
Understand website traffic and performance
Measure advertising performance and conversions
Personalize content where available
Analyze how users interact with our website
Cookies do not spy on you, invade your privacy, or access information from your hard drive. You may decline cookies through your browser settings if your browser permits, but some parts of the website may not function properly if cookies are disabled.
9. Third-Party Tracking
We may use third-party tracking services, including Google Analytics, to collect aggregate information about visitors to our website. This may include page visits, time on page, bounce rates, and other website interaction data. This information helps us improve the website and make it more useful for visitors.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Among other safeguards, information may be stored behind secure systems or firewalls, and access may be limited to employees, contractors, or service providers who need the information to perform their responsibilities.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
Lead or inquiry information may be retained for up to 24 months after the last interaction. Customer, transaction, or service records may be retained longer as needed for legal, tax, compliance, or business recordkeeping purposes.
We may delete or de-identify information when it is no longer needed, unless retention is required by law.
12. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal or legitimate business retention needs
Opt out of marketing communications
Review, update, or remove certain personal information we have on file
To exercise these rights, please contact us using the information in the Contact Us section below.
If you request access to, correction of, or deletion of your information, we will use reasonable efforts to respond within thirty (30) days. In some cases, information may also be stored in other systems or databases, and we cannot always guarantee that corrections or deletions will immediately reach every system where the information may have been stored.
13. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18.
14. Legal Disclosure
We reserve the right to disclose personal information when required by law or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, respond to a court order, or comply with legal process served on our website or business.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If we make material changes to this Privacy Policy, we may notify you by email, through a notice on our website, or by other appropriate means.
16. Contact Us
If you have any questions about this Privacy Policy or wish to review, update, or delete your information, please contact us:
Loanology Lending Group LLC
Email: Support@LoanologyLending.com
Phone: (972) 483-2911
Address: 1017 N Bowen Rd, Ste B, Arlington, Texas 76012
